Michele Miller joined Ascential Care Partners as President in April, 2019. Ascential Care Partners, a URAC accredited company offers case management and utilization review services to the workers’ compensation industry. Michele has over 28 years’ experience developing case management programs and a wide range of cost containment programs including ancillary network, pharmacy benefits and laboratory services.
Prior to joining Ascential Care Partners, Michele was the Senior Vice President and General Manager for Workers’ Compensation at Cordant Health Solutions. In response to the growing nationwide opioid epidemic, Michele developed an Opioid Medication Monitoring program and sales/marketing plan specific to the workers’ compensation payer. The program was designed to increase treatment compliance and safety for injured workers and is widely utilized by Payers and Employers.
Michele also served as Executive Vice President of Business Development at TechHealth. TechHealth was a large, national ancillary network offering a one-stop solution to payers coordinating all of their claimants’ ancillary service needs and was acquired by One Call Care Management in July, 2013.
During her tenure, Michele was responsible for designing new program offerings and implementing a suite of services specific to the clients’ protocols. Michele was also responsible for all aspects of sales support activities including RFP response and presentation, contracting and renewal, account oversight and growth initiatives. Additional responsibilities included the implementation of formal quality assurance and training processes at both an operational and corporate level.
Prior to joining TechHealth, Michele was a senior executive with Coventry Workers’ Compensation Services and its predecessor companies where she had responsibility for developing enhanced case management and utilization review offerings in conjunction with new account implementation and growth initiatives.
Michele currently serves on the Board of Directors for First Touch Mission. First Touch Mission offers housing and disciplined support resources to women leaving prison to improve their transition and reduce chances of recidivism.
Michele earned a Bachelors’ Degree of Science in Business Administration, graduating cum laude, from Missouri Baptist University.